Terms & Conditions Privacy Policy Company Information

CG Connected EULA (End User License Agreement)



CG Connected (www.cgconnected.com) is an online marketplace for computer-generated (CG) products (“Product”, "Products"), including 3d models, textures, HDRI and images. CG Connected is a property of Design Connected (www.designconnected.com).

License Rights


We don’t grant you title or ownership when you purchase a product on cgconnected.com. We grant you a non-exclusive, non-transferable license to use, reproduce, modify or display Products in accordance with the following Unauthorized use paragraph.

Unauthorized use

You must not:

  • sublicense, sell, assign, transfer or attempt to transfer any of your rights under this Agreement;
  • rent, lease, lend, sell or sub-license the product files to another person, company or any other third-party.
  • share the whole or modified Product with any other person or entity or post online in a downloadable format.
  • sell, license or distribute whole or modified Product as stand-alone or as part of an online database or any other database, or any derivative product containing the Product in such way that would allow a third party to use, download, extract or access the Product as a stand-alone file;


CG Connected products are protected by Bulgarian copyright law and and international treaty provisions. You agree that no title to the intellectual property of any CG Connected product is transferred to you.

Third-party intellectual property

We do not own or license any third-party intellectual property. You are solely responsible to determine if you need to obtain any clearance, consent or release to use any third-party intellectual property in regards with your use of CG Connected products.


All CG Connected products are available for download immediately after your payment has been confirmed. You will first receive a payment confirmation email. Once your purchased products are ready, you will receive an email with a download link which will expire in 24 hours. If you are unable to download the products within 24 hours, you will just need to requests a download link from Account > Orders.

Refund policy

Customers are eligible for refunds within 14 days after the purchase. We’ll issue a refund only in if there is something clearly wrong with the product and if we are unable to provide a fixed version within a reasonable time-frame. If a refund is granted, you are legally bound to destroy permanently all copies of the purchased products.

Term and Termination

Your license to CG Connected products is perpetual, unless terminated.
Your license grant is terminated if:
  • you delete all copies of downloaded CG Connected product files
  • if you fail to comply with any term of the present agreement

Privacy Policy

What personal data we collect

When you register an account, purchase or download a product or participate in an online survey, we may collect information, including your name, mailing address, email address, phone number and other information you may be asked to provide. It’s important to know that we do not store on file your credit card details you provide when you make a purchase on cgconnected.com.

How we process your personal data

The personal information we collect allows us to keep you posted on the latest 3d models, news and promotions. It’s helping us to improve our services and content. If you don’t want to receive any emails from us, you can opt out anytime by updating your account preferences.
We also use your personal data to develop new products and services or for internal data analysis and research.

Use of non-personal data

We may also collect non-personal data which does not permit direct association with any specific individual. We may use and/or disclose non-personal data for any purpose.


We may use “cookies” to better understand our website visitor’s behavior or to remember personal information when you use our website to offer you better and more personal experience. We treat all data collected by “cookies” as personal for the purposes of this Privacy Policy.


CG Connected online services use Geotrust certified Secure Sockets Layer (SSL) encryption on all cgconnected.com web pages.

Disclosure to third parties

We shall not reveal any personal data and shall not provide or transfer the collected personal data to third parties.

Company Information

CG Connected is a trading brand of Design Connected EOOD
Established 2007 and registered in Plovdiv, Bulgaria
VAT registration: BG160127900

Registered Address
25 General Gurko street
4000 Plovdiv

ProCredit Bank EAD
IBAN BG17PRCB92301438603014
Account Name: Design Connected EOOD

Contact Sales & Support
+359 32 539 170
Monday to Friday, 9am to 6:30pm (GMT+2)